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  • Robotic Process Automation (RPA): A 360° Approach

Robotic Process Automation is hitting the headlines as the foremost contender in the chase to accelerate business processes, eliminate errors and cut-down on operational costs. If we go by traditional definition, then RPA can be explained as the capability that allows humans to transact in any IT application or website or to automate complex monotonous rule-based work. This technology can be applied to any rule-based processes in a wide range of sectors. It is no wonder that RPA technology has been used by most of the companies to reap its advantages. Some of the main verticals where its benefits could be reaped are HR services, supply chain, IT services, customer services and Finance & Accounting.

Human Resource processes, as known to all, deal with high volume data and in engulfed with various repetitive tasks. Considering the number of processes in HR such as payroll, on-boarding & off-boarding, benefits administration, recruitment (back office), managing all these become a herculean task. The engineers at AVASOFT, specially trained for executing RPA programming and coding help in significant improvement of operational excellence making it cost-effective at the same time. The HR staff also are freed from conducting the same mundane tasks and can focus on vital tasks like employee relationship building.

Without Robotic Process Automation!!

Business processes of the present days in the logistics & global supply chain industry depend on big time on back-office operations that include scheduling a delivery, updating customer details on web portals with current load status and ETA etc. Our engineers work on eliminating these repetitive tasks and business activities of large-scale and aims to bring in process efficiency and reduce the operational costs and to top it all, bots are working round the clock. They work on RPA technology to automate processes like demand and supply planning, inventory management, work order management, freight management etc., thus allowing companies to grow their profit scale.

Similar advantages are reaped our engineers implement RPA technologies in the domains of IT services, wherein with the help of bot processes like server & application monitoring, batch processing, backup & restoration and many others are automated and the IT engineers are freed of the manual tasks. Processes like vendor management, invoice and payment processing, credit management of Finance & Accounting and document processing, order management, customer inquiries of customer services are also automated using the RPA technology.

Along with all these buzz and excitement comes many myths that engulf the technology and its usage. We have heard many times as to how automation can improve efficiency and productivity increasing the effectiveness of business productivity. Being humans, we are susceptible to making assumptions based on our understandings and things that we see. Many-a-times those assumptions become ingrained to such an extent that it gets evolved into myths and people start to accept it as fact.

One of the biggest myth surrounding RPA probably is that RPA can be handled by persons holding expertise in only management or IT domain. We need to understand that the responsibility of the IT team lies in providing the needed resources for the smooth functioning of the software and the management team must understand the functioning of RPA and its advantages towards achieving business goals. For RPA, there should be a reliable dedicated team trained in RPA tools, which would not include IT professionals but RPA-tuned software engineers.

We at AVASOFT, being an UiPath partner, recommends a simple approach that needs to be followed to measure the code flexibility in order to adopt process change because of various reasons and plan it properly by ensuring that the same goes live in an organized manner. This is done not only for building RPA solutions for the first time but also for any process change that comes in future.

Below mentioned are few of the basic pointers that would help in catering an idea about the process that the AVASOFT engineers do follow:

Robotic Process Automation Guidelins

The above points reflect clearly that AVASOFT engineers always recommend a simple coding approach for developing RPA solutions, thus facilitating the clients.

 

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