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Unified Support Customers Success Stories

Overview

The client is an American real estate franchise with headquarters in Madison, New Jersey. It has approximately 1,500 offices in 35 countries and territories. It publishes an annual house price guide, Home Listing Report. The main aim of this engagement was facing issues in connecting their Azure SSIS IR with their 3rd party API service provider.

Business Challenge

  • The client was facing issues in connecting their Azure SSIS IR with their 3rd party API service provider.
  • Because of this issue, all their jobs failed to execute.
  • Availability of the right skills to troubleshoot issues faced in the Microsoft Azure platform.

How AVASOFT Helped?

  • We got on-call to troubleshoot the issue and narrowed down the cause.
  • Spoke with the stakeholders on the changes that are required in their production tenant for a smooth transition.
  • Resolved the issue by configuring static IPs to SSIS IRs and provided them with the architecture of their setup.

Technology Stack

  • Microsoft Azure

Business Gain

  • All the jobs that were failed to run started running before the scheduled time.
  • The tech team from the client-side got a clear picture of resolving the issue and data flow from their 3rd party API provider.

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