With over a decade of experience in ServiceNow, we are a one-stop solution for all your ServiceNow needs! From support to consulting or that anything which your business requires, we go beyond and extend our services to meet your requirements, developing a feasible solution, exclusively for your organization

Offerings

Advisory services

Make a transition from your siloed to a superior ServiceNow experience. Identify and bridge the gap in your delivery processes and define a strategic roadmap exclusively designed for your business. With in-depth hands-on experience and extensive advisory services, we can transform your operations and enrich your services setting up new standards in the industry. We can evaluate your existing process and optimize the service delivery.

  • Lean process creation
  • Cross department process consolidation and optimization
  • Increase operational transparency
  • Sustained service improvements and governance

Implementation

Tired of inefficient and unstructured processes? Switch to our customized solution framework and get into production quickly. With years of experience, our implementation services will make your enterprise more scalable than it ever was. Our implementation approach ensures industry-standard best practices to accommodate every version upgrades.

  • Reduce the cost of operations and delivery
  • Increased efficiency of business operations
  • More than a decade of experience in the ServiceNow field
  • Certified professionals and ServiceNow partners
  • A robust and holistic implementation model
  • Target solution development
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Integration

Augment your ServiceNow integration needs with our seasoned integration architects and specialists who will bring integration best practices and integration frameworks knowledge to the table with their experience. Address and resolve issues faster, deflect any integration hurdles between your process and systems with our impeccable integration services.

  • Integration with IaaS, SaaS, ERP, legacy systems and social platforms using a unified framework
  • Smart Assistant Integration (E.g., Siri, Cortana, Google Assistant)
  • Integration with Identity providers for SSO

IT automation assistance

Zero downtime, no roadblocks and no more waits on the service requests for your IT staff. Check your pending requests, connect with the staff directly and find information! This helps in deflecting duplicate requests and saves a lot of time from sifting through the countless fielding calls.  

Customized self-service portals

Collaborating and sharing becomes easier and quicker with self-service portals. Your staff can share resources, view them, and get access to documents from other departments without hampering their work. You can also have an automated work or task list making it easy for your employees.  

Application development

Build innovative applications, enhance your user experience, and provide faster solutions. Leverage the core components of the ServiceNow platform, achieve your objectives and transform your deliverables with innovation. Give life to your ideas, create solutions that make an impact while keeping your enterprise connected.

  • Create engaging applications
  • Remove data silos
  • Automate your business process
  • Cut cost and save time
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Areas of expertise

  • IT Service Management 
  • IT Operations Management 
  • IT Business Management 
  • IT Asset Management 
  • Security Operations 
  • Customer Service Management 
  • HR Service Delivery 
  • Now Platform App engine 

Why should you choose AVASOFT for your ServiceNow?

  • A decade of extensive support, implementation, and consulting experience 
  • 30+ ServiceNow certificates in the team (including ServiceNow admins, implementation specialists, application developers, and micro-certifications)
  • ITIL-certified experts in the team.

Approach to ServiceNow managed services – Collaboration and working module!

  • Flexibility: You can pick what your organization needs and we pave way for that! Select any of our services that fit best for your company. No hard rules!  
  • Value-driven: We set the expectations and deliverables clear before on-boarding any project by providing a detailed Service Level Agreement (SLA) with some defined Key Performance Indicators (KPI).  
  • Transparent collaboration: You can sit back and relax without exerting any effort on the follow-ups’ and project management as we’d submit the biweekly or monthly reports based on SLA and KPI’s.  

Resources

3 changes that ITAM teams must adopt with the sudden shift to remote working model!

3 changes that ITAM teams must adopt with the sudden shift to remote working model!

With the increase in complexities of ITAM processes, we’re here to deliver you hassle-free ITAM solutions for your organization...
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Data Normalization – A Significant precursor to ServiceNow HAM/SAM Pro!

Data Normalization – A Significant precursor to ServiceNow HAM/SAM Pro!

Start your journey towards migrating to ServiceNow HAM/SAM Pro with the expert team of data engineers and ServiceNow certified professionals!
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How to utilize ServiceNow AI Search capabilities to enhance user experience? 

How to utilize ServiceNow AI Search capabilities to enhance user experience? 

ServiceNow AI search feature has the capability of providing automated solutions to the rudimentary service requests and information searches...
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We can back you up for all your ServiceNow needs!

Let’s discuss about your ServiceNow requirements!

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