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Unified Support Customers Success Stories

Overview

The client is a premium school chain that has multiple branches across the United States. The client uses multiple source systems to manage the school's finance, children, and lead generation data. The main aim of this engagement was to speed-up the database to get the data or reports at the right time to make the right decisions.

Business Challenge

  • The client was facing slowness in the database
  • Due to slowness, the business could not get the data or reports at the right time to make the right decisions.
  • The Unavailability of the right skills to troubleshoot the issues faced in the Microsoft SQL Platform.

How AVASOFT Helped?

  • AVASOFT helped to troubleshoot the SQL database issue that causes the slowness in getting the data by upgrading the core Windows OS and SQL Server to the latest version.
  • We also worked with the client's technical team to tune the SQL queries to receive data and report on time by improving the core platform.

Technology Stack

  • Windows Server 2019
  • SQL Server 2019 on VM

Business Gain

  • We improved the environment by moving to the latest version.
  • We improved the speed of long-running jobs
  • We reduced all the long-running jobs time to 1/4 on average
  • Some of the jobs were extremely reduced to half to meet the SLA through a streamlined process

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