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Unified Support Customers Success Stories

Overview

The client is a global leader in manufacturing innovative products for life's everyday needs. They are headquartered in Minnesota, the USA with 10,000+ employees and have been in the industry for more than 100 years now. The main aim of this engagement was to speed-up the SharePoint applications used by the wide range of business users for day-to-day activity.

Business Challenge

  • The client was facing slowness in the SharePoint application.
  • As they were using some of the critical apps in SharePoint, which is used by a wide range of business team for day to day purpose.
  • The client's technical team did not have the right skill set to narrow down to root cause of the problem.

How AVASOFT Helped?

  • We provided unified support to the client. By covering all their Microsoft Products.
  • We acknowledged and got into on-call to troubleshoot the problem.
  • Our team able to understand the problem and narrowed down the root cause.
  • We resolved by providing the best practices on maintaining SharePoint List Online.
  • Power Automate jobs were running slowly to bring in the data to the list. We provided a recommendation on data processing to improve the speed.

Technology Stack

  • Office 365
  • SharePoint Online
  • Power Automate

Business Gain

  • The business could able to use apps without slowness.
  • The technology team improved the knowledge of Microsoft's best practices.
  • Streamlined the data processing flows.

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