How Salesforce Genie empowers customer 360?
Planning to get started with Salesforce Genie? Read our blog to know the number of ways in which Genie’s real-time data can power up your entire suite of Customer 360!
ServiceNow Virtual Agent’s Dynamic Translation as the future of multilingual customer support
Transform your high-volume, routine conversations into a more refined customer experience. Unleash the next level of multilingual conversations and customer satisfaction with ServiceNow Virtual Agent Dynamic Translation.
Exploring every innovation of ServiceNow’s Tokyo release for Virtual Agent
Ensuring your virtual agent has checked all of the regulatory criteria; and enabling expansion to other routes, AVASOFT will do it promptly in accordance with industry’s expectations and business objectives.
Spyware detection and decoding – Top preventive measures for securing your systems
All our transactions and collaborations happen digitally. Our screen time has increased significantly and there’s no debate about it. When the digital landscape has widened its boundaries, our security perimeters are at stake.
How important is security assessment for your organization in 2023 and beyond?
In this interconnected digital world, maintaining cyber-service quality is challenging. Regular security assessments cannot be neglected. Don’t wait for a cyber event to plan for your security assessments.
What is IDaaS? How does Identity-as-a-Service help your business?
To leverage IAM services and Identity Security at scale, you need Identity-as-a-Service or IDaaS! Manage your users, identities, customers’ access using any device from anywhere in the world. Want to know what IDaaS does?
Importance of penetration testing for businesses of today and tomorrow
Scared of the data breach and its impact on your business? Worry not! With our penetration testing, we will help you minimize the risks and maximize the potential of your organizational security!
Top 5 proactive measures to detect phishing – Save your business from scams
How many emails do you receive in your inbox every day? Do you know, a lot of them could be from scammers and hackers? But how do you determine they are fake? Check out this article.
Why Salesforce Genie is 10X more powerful than CDP?
So yes! Salesforce Genie is out of the bottle! But is the platform just another CDP that helps with audience segmentation, unified customer profile, and targeted marketing? What if we say that Genie is 50x more than what you thought it to be?
