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Join us at the AVASOFT + Microsoft Tech Summit 2024 on Sep 12 | Microsoft Technology Center | Malvern, PA

Building smart conversational flows with Copilot Studio

Microsoft Copilot Studio empowers businesses to build intelligent conversational agents that enhance efficiency and user experience. Unlike traditional chatbots, these copilots are designed to handle complex, multi-step processes autonomously. By leveraging event-based triggers, Copilot Studio allows your conversational agents to perform tasks such as processing emails, managing support tickets, and automating business workflows with minimal […]

Integrating Copilot Studio bot with Teams for Seamless Communication

Integrating Copilot Studio with Microsoft Teams represents a significant advancement in streamlining internal communication. By embedding an AI-driven assistant directly into your collaboration platform, businesses can ensure efficient information exchange, elevate productivity, and enhance overall employee satisfaction. This integration transforms how teams interact, providing instant access to information and fostering a more cohesive work environment. […]

AI-powered chatbots: How Copilot Studio bots are revolutionizing customer interaction

The rise of AI technology has transformed various facets of business operations, with AI-powered chatbots leading the charge in enhancing customer service. Microsoft’s Copilot Studio is at the forefront of this transformation, offering a powerful platform for creating sophisticated, AI-driven chatbots. This article delves into how Copilot Studio is reshaping the landscape of customer interactions […]

Enhancing customer service with Copilot Studio: A guide to getting started

Optimizing customer service can make a significant difference in how businesses interact with their customers. Microsoft Copilot Studio offers a suite of tools designed to enhance customer service efficiency and satisfaction. This guide provides an overview of how to leverage Copilot Studio to improve customer service and get started on your journey to superior service […]