In this success story, you can uncover how our IAM experts transformed the complex, on-prem user provisioning process of the client to the cloud-based & orchestrated user lifecycle by leveraging Okta workflows. With our identity lifecycle management solution, we automated the user provisioning of the client with appropriate birthright accessibility and authorization features.
Get to know the client & their business challenges!
Our client helps its customers with rent-to-own service for key items like furniture, appliances, and electronics. They hold dedicated software to manage their HR operations.
When an employee or agent on-boards the team, the HR team uploads the user profile data into the system. Successively, by surpassing the complex endpoints, a java-based legacy application provisions the user identity in Okta.
So, they were in search of a team that has hands-on experience in handling workforce data and identity lifecycle management.
The client reached out to the AVASOFT team!
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Our solution to the client with the IAM Transformation service!
AVASOFT team analyzed the client’s application architecture and their user provisioning business logic. We recommended Okta Workflow solutions to provision user identities directly from HRMS through AWS Lambda.
- Our IAM experts kick-started by synchronizing the datasets in various platforms. The records in HRMS, database, and Okta Workflows are synchronized by leveraging AWS Lambda.
- Okta Workflows initiate the pre-requisite validation to provision the users in Okta. This workflow verifies values of the mandatory attributes from the user data and sends alert notifications to the HR department if the data is void.
- On successful completion of pre-requisite validation, the Okta Workflow generates the Username & Primary Email-ID based on certain business logics.
- In addition to the above validations, Okta Workflows validate the oneness of generated Okta & active directory accounts to avoid identity duplications.
- Successively, the Okta user data is synchronized in the Office 365, to generate identical Microsoft account.
- After completing the user provisioning in Okta, active directory, and O365 the user credentials will be shared with the respective users and their IT managers.
- Whenever the Okta Workflows are triggered based on the data volume by AWS Lambda, the following events occur.
- The user profiles are created based on the customized logic as per the business needs.
- If there are any changes in the existing employee or user records, the Okta Workflow modifies, de-activates, and re-activates the user provisioning features.
- Once the users are provisioned by Okta, the application accessibility will be assigned based on the group rules.
- Right from generating the username to provisioning birth right accessibility, the entire user provisioning workflow was automated using the customized Okta Workflow logics.
Business gains for the client
- Our client experienced an 90% reduction in efforts in the user provisioning process.
- They could easily generate Okta, O365 and active directory user accounts with appropriate birth rights based on customized business logic without any human intervention.
- HR and IT teams could focus on potential tasks than generating user accounts without any duplications. They could accelerate productivity and accuracy to a greater extent.
- The client’s identity lifecycle has been modernized to an orchestrated, cloud-based user provisioning workflow from complex, on-prem environment.
- They had no more hassles of complex user account creation and birthright provisioning.
Tech Stack
- Okta
- Okta Workflows
- AWS Lambda
- HRMS
- PostgreSQL
- PowerShell
We can take up the hectic identity lifecycle management part for you!
Our IAM experts can build the customized identity lifecycle management for your enterprise right from square one or remediate the existing system based on your business needs. With our customized identity solutions, your IT teams could slash the manual efforts and could focus on potential tasks.
Do you face similar issues in user lifecycle management? What are you waiting for?
Our IAM experts are on their wings to assess and help you build the best user lifecycle management workflows for your platforms!
