Logo
Menu
  • logo
  • Products
    • prod-logo prod-logo prod-logo prod-logo prod-logo prod-logo prod-logo prod-logo prod-logo prod-logo
  • Digital Transformation
    • Modern Workplace

      • Application Modernization
      • Microsoft 365
        • Teams Apps and Solutions
        • Power Platform
        • SharePoint Portals
      • ServiceNow
        • ServiceNow Advisory Services
        • ServiceNow Implementation Services
        • ServiceNow Optimization Services
      • Salesforce
      • Robotic Process Automation (RPA)
    • Data Science

      • Data Strategy
        • Snowflake
        • Synapse
        • Databricks
        • Power BI
        • Managed Services
      • ML & AI
    • Cloud & DevOps

      • Cloud Strategy & Planning
        • AWS Cloud Solutions
        • Azure Cloud Solutions
      • CloudOps
      • DevOps
    • Mobility

      • Mobile App Development
      • XR App Development
    • Integration

      • Boomi
      • MuleSoft Solutions
  • ServiceNow
    • ServiceNow Advisory Services
    • ServiceNow Implementation Services
    • ServiceNow Optimization Services
  • Salesforce
  • Cyber Security
    • IAM & Cyber Security
    • Identity Access Management
    • Privileged Access Management
    • Cyber Security
    • Data Security
    • Monitoring & Detection
  • Microsoft Technologies
    • Microsoft 365
    • Teams Apps & Solutions
    • Power Platform
    • SharePoint Portals
    • Azure Cloud Solutions
    • Microsoft CSP Offerings
    • Unified Support
  • Insights
    • Blogs
    • Success Stories
CLOSE

Business message transactions support for MRO client

blog-image
blog-image
  • July 12 2021
  • Sagaya
Reading Time: 3 minutes

Synovos provides comprehensive MRO supply chain, asset and technology services that drive increased productivity, profitability and competitiveness in the global marketplace for a wide range of enterprise customers.

BUSINESS CHALLENGE

The following are the top business challenges that was faced on Synovos

  • Mule Environment, was designed with minimal hardware specifications which had problems when it comes to handling voluminous data.
  • Handling of errors that occurs during transaction of large volume of business messages through the integration platform.
  • Removal of JReports from the list of reports that are to be shown to a customer.
  • Reprocessing of error files from archive locations.

HOW AVASOFT HELPED?

  • Provided support of both synchronous & asynchronous protocols for the business message transactions.
  • Analysed the cause of frequent production server down issue and shared the list of possible scenarios to avoid memory leak in Mule.
  • Identified the root cause of EDI transaction failures and provided solution for the failures.
  • Monitored the business message transactions and reprocessed if any error occurred in interface queue to prevent data loss.
  • Recommended to configure Mule management console in production for effectively monitoring of Mule server’s health and RAM usage.
  • Identified the cause of subsequent errors on business transactions by checking logs and providing fixes for errors.

TECHNOLOGY STACK

VALUE ADDITIONS TO CUSTOMER

  • Cleared the message transaction issues by closely monitoring with data visualization system.
  • Scheduled the JReports to 2nd business day for month end reports.
  • Identified the root cause of repeated errors that occurred during message processing.
  • Provided support for all type of transactions and shared the troubleshooting scripts.
  • Identified the business message file for the failed transactions and shared to appropriate customers.
  • Hazel free on-boarding process with checklist.

BUSINESS GAIN

  • Prepared UML business flows and sequence diagrams based on the business transition and did a reverse presentation of our understanding to Synovos.
  • Documented the whole analysis of business & shared Mule code and prepared troubleshooting scripts to define the guidelines for production support.
  • Centralized monitoring control.
  • Met aggressive timelines.

Interested to know more?

Call Us : +1 732 737 9188

Email Us : sales@avasoft.com

Book a Meeting: Schedule Now

Share
Follow by Email
Facebook
fb-share-icon
Twitter
Follow Me
Tweet
LinkedIn
Share
Instagram
Previous Post Next Post

Partner with us!

Calendar-icon

Connect with our experts!

+1 732 737 9188

sales@avasoft.com

Book a Demo

Recommended by our team

  • From-monolithic
    How we achieved 40% reduction in leasing application maintenance cost with application modernization
  • Integrating-Service-portal
    Integrating ServiceNow Service Portal & SharePoint Portal into a unified Employee Center
  • Salesforce Interaction
    Unified employee portal solution for energy service provider using ServiceNow

Please enter your email to continue reading.

    Shape

    Products

    • Slack Migration
    • G Suite Migration
    • Tenant to Tenant Migration
    • SharePoint Migration
    • IBM Connections Migration
    • Lotus Notes Migration
    • Filedoc
    • Policy Management
    • Booshaa
    • Tivasta

    Digital Transformation

    Modern Workplace

    • Application Modernization
    • Microsoft 365
      • Teams Apps and Solutions
      • Power Platform
      • SharePoint Portals
    • ServiceNow Platform Solutions
    • Salesforce Solutions
    • Robotic Process Automation

    Data Science

    • Data Strategy
      • Snowflake
      • Azure Synapse
      • Databricks
      • Power BI
      • Managed Services
    • ML & AI

    Cloud

    • Cloud Strategy & Planning
      • AWS Cloud Solutions
      • Azure Cloud Solutions
    • CloudOps
    • DevOps

    Mobility

    • Mobile App Development
    • XR App Development

    Who We Are

    • About Us
    • Clients & Partners
    • Insights
    • Success Stories
    • Trainings
    • Subsidiaries
    • Press & Media
    • Careers
    • Contact Us
    msft-gold-partner awsconsultingpartner 9001-ISO 27001-ISO

    Sales

    mail sales@avasoft.com

    phone +1 732 737 9188

    Career

    mailcareer@avasoft.com

    phone +91 950 007 8300 | phone +91 950 002 0440

    Privacy Policy

    © Copyright 2023 AVASOFT. All Rights Reserved.

    • social-icon
    • social-icon
    • social-icon
    • social-icon
    • social-icon
    We use cookies on our website to give you the most relevant experience by remembering your preferences and repeat visits. By clicking “Accept All”, you consent to the use of ALL the cookies. However, you may visit "Cookie Settings" to provide a controlled consent.
    Cookie SettingsAccept All
    Manage consent

    Privacy Overview

    This website uses cookies to improve your experience while you navigate through the website. Out of these, the cookies that are categorized as necessary are stored on your browser as they are essential for the working of basic functionalities of the website. We also use third-party cookies that help us analyze and understand how you use this website. These cookies will be stored in your browser only with your consent. You also have the option to opt-out of these cookies. But opting out of some of these cookies may affect your browsing experience.
    Necessary
    Always Enabled
    Necessary cookies are absolutely essential for the website to function properly. These cookies ensure basic functionalities and security features of the website, anonymously.
    CookieDurationDescription
    cookielawinfo-checkbox-analytics11 monthsThis cookie is set by GDPR Cookie Consent plugin. The cookie is used to store the user consent for the cookies in the category "Analytics".
    cookielawinfo-checkbox-analytics11 monthsThis cookie is set by GDPR Cookie Consent plugin. The cookie is used to store the user consent for the cookies in the category "Analytics".
    cookielawinfo-checkbox-functional11 monthsThe cookie is set by GDPR cookie consent to record the user consent for the cookies in the category "Functional".
    cookielawinfo-checkbox-functional11 monthsThe cookie is set by GDPR cookie consent to record the user consent for the cookies in the category "Functional".
    cookielawinfo-checkbox-necessary11 monthsThis cookie is set by GDPR Cookie Consent plugin. The cookies is used to store the user consent for the cookies in the category "Necessary".
    cookielawinfo-checkbox-others11 monthsThis cookie is set by GDPR Cookie Consent plugin. The cookie is used to store the user consent for the cookies in the category "Other.
    cookielawinfo-checkbox-others11 monthsThis cookie is set by GDPR Cookie Consent plugin. The cookie is used to store the user consent for the cookies in the category "Other.
    cookielawinfo-checkbox-performance11 monthsThis cookie is set by GDPR Cookie Consent plugin. The cookie is used to store the user consent for the cookies in the category "Performance".
    cookielawinfo-checkbox-performance11 monthsThis cookie is set by GDPR Cookie Consent plugin. The cookie is used to store the user consent for the cookies in the category "Performance".
    viewed_cookie_policy11 monthsThe cookie is set by the GDPR Cookie Consent plugin and is used to store whether or not user has consented to the use of cookies. It does not store any personal data.
    Functional
    Functional cookies help to perform certain functionalities like sharing the content of the website on social media platforms, collect feedbacks, and other third-party features.
    Performance
    Performance cookies are used to understand and analyze the key performance indexes of the website which helps in delivering a better user experience for the visitors.
    Analytics
    Analytical cookies are used to understand how visitors interact with the website. These cookies help provide information on metrics the number of visitors, bounce rate, traffic source, etc.
    Advertisement
    Advertisement cookies are used to provide visitors with relevant ads and marketing campaigns. These cookies track visitors across websites and collect information to provide customized ads.
    Others
    Other uncategorized cookies are those that are being analyzed and have not been classified into a category as yet.
    SAVE & ACCEPT