In this digital transformation age, almost all of your technology will require large amounts of data to be readily available at all times. The need for cloud services is crucial. With cloud services entirely based on remote data stores and integrations to other platforms, there will come a time when your team requires support above and beyond your local helpdesk.
At AVASOFT, provide you with peace of mind in your digital transformation by complementing your standard support personnel with an expert level one-for-one replacement for your Microsoft Premier/Unified Support contracts. Besides award-winning, industry-unique AVASOFT file and data migration tools, we also provide Premium Cloud Support that goes above and beyond other support providers – including Microsoft itself!
How can AVASOFT Unified Support outperform even Microsoft’s direct offerings?
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1. Cost Savings
In terms of cost, AVASOFT typically provides 50% to 70% cost savings when compared to directly engaging Microsoft’s Premier or Unified Support. When working with AVASOFT, you will save a significant budget on included Microsoft services that aren’t needed or redundant.
With AVASOFT’s Unified Support, you will only pay for the service you actually need.
2. Microsoft Gold Partnership Means No Risk
Because AVASOFT is a Microsoft Gold Partner, if our resources can’t resolve your issue, we will engage the same resources at Microsoft as you would have under a direct support contract.
That’s right, under an AVASOFT Unified Support contract, you get expert AVASOFT support engineers in addition to the Microsoft engineers that let you sleep soundly at night.
3. Quicker Problem Resolution
When you need urgent, production-impacting support for your Microsoft Cloud products, you need it now – but more often than not, all you’ll get is to wait in the ticket support queue. At AVASOFT, we’ve got your back with the benefit of a quick response time – We process your ticket in 15 minutes or less – almost five times faster than the Microsoft direct. AVASOFT prioritizes you.
Complex issue? We’ve been there. You get 24×7 support and a Designated Support Engineer (DSE) for all complex issues. You get priority support from expert engineers across a breadth of industry technologies. We guarantee we’re with you from start to finish – no bouncing ping-pong transferring you from department to department.
With AVASOFT, you get the best cloud support for your enterprise. Period.
4. Advanced Advisory Services
At AVASOFT, we have a rich experience in delivering cloud support services to our customers. As our partnership deepens, customers tend to leverage our advisory services to shape their business support plans. We use our expertise to combine various modern technologies – giving you best-of-breed solutions to thrive in an agile and competitive business landscape. AVASOFT’s expertise is your advantage – we combine the vision of integration across different disciplines such as Data Science, Mobility, Modern Workplace, and more to tie your infrastructure together and provide you with marked competitive advantage.
Our advisory teams consist of certified engineers offering the best solutions to your enterprise needs. We harness our experience and use it to improve your team’s expertise, implementation, and training. Integrate your cloud support and migrations with AVASOFT, and you’ll unlock so much more.
5. Expanding Skill-sets – We’ve Got You Covered
Working directly with Microsoft services means we’ve seen it all. With Microsoft certified engineers and partnerships across a wide variety of technologies, rest assured we are battle-tested and ready to attack your next target.
Working with hybrid environments makes us leverage our cloud support expertise – optimizing the use of Microsoft technologies. Additionally, we are continually working to improve and grow our skillset in both new and existing technologies, giving you the best comprehensive support across all of your platforms.
Utilizing our knowledge of industry standards, we also identify risks inherent in your processes, heading off possible issues ahead of time and improving your migration and other project experiences. Work with the ever-growing skillset of AVASOFT’s engineers and give your enterprise the best of what it needs.
Conclusion
AVASOFT is a leader in providing superior Microsoft enterprise services to a global variety of clients. We give you a highly competitive alternative to Microsoft Premier/Unified Support at rates saving you 50% to 70% of your cost today. We have serviced over 150 customers globally and provide expert level cloud support for your enterprise needs.
Integrate your enterprise with AVASOFT, get the best of your cloud services, and sleep soundly tonight!
