Building a strong consumer engagement is something that businesses can never miss out on! you can’t miss out on. No wonder enterprises today are adopting Salesforce to enhance business processes. But do you know? By making intuitive customizations you can achieve a lot more in your Salesforce environment, apart from the out-of-the-box features.
In this success story, we enhanced our client’s connected customer experience by helping them switch to an all-encompassing CRM application (Salesforce). In Salesforce we deployed various custom solutions to help them cut across business units and provide a more intuitive customer experience.
The best part is our client was able to switch to Salesforce in an incredibly short period of time, without compromising on their existing business activities.
Our client is a renewable energy service provider that harnesses solar power to create sustainable energy. Being an industry leader for more than a decade, our client has shouldered a huge responsibility to help the masses adopt an affordable and sustainable energy solution to light up their living.
From agriculture and small-scale industries to commercial and residential projects, our client has touched upon various arenas with their innovative energy solutions. Apart from Solar water pumps and rooftops, our client also manufactures Light Emitting Diode (LED) bulbs, which are an energy-efficient and safe alternative to incandescent, fluorescent, and halogen bulbs.
They have around 950+ stores across nations including Australia and India, that sell their solar power panels and lighting solutions. Because of the increase in awareness among people to adopt sustainable energy alternatives, our client has now ventured into providing end-to-end energy-efficient lighting solutions for residential and commercial business spaces.
With this vast operation, our client was not able to effectively manage their customer engagement. Their existing homegrown systems did not support them in streamlining their complex sales processes.
Our client was on the verge of achieving a new business milestone, and to overcome all these roadblocks, they wanted to leverage Salesforce.
Our Salesforce experts at AVASOFT thoroughly analyzed the client’s business environment and came up with feasible Salesforce adoption strategies.
Talk to our salesperson today and explore how we can create an impact on your Salesforce journey with our cutting-edge solutions.
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