Business Challenge
- The client had the older version of IBM integration components like Sterling B2B Integrator, Sterling Secure Proxy and IBM integration bus to handle the logistics integration
- Their environment had minimal configuration of memory allocation which struggled to handle voluminous file transactions and couldn’t support new client on-boarding.
- Whenever voluminous files in the form of invoices & customs declarations pile up the server, the server went down automatically which directly impacted their business.
- The older versions of Sterling secure proxy couldn’t handle the trusted certificate configuration for the end customers which results in lack of security for their EDI message transactions.
- The older version of IIB crashes the execution group whenever it receives an invalid structure from client/carrier.
How Avasoft helped?
- Completed fine-tuning analysis of their integration server, tools & database volume optimization scenarios to achieve their business goals.
- Increased the RAM size for sterling & proxy servers and its content database planning the current & future volume.Upgraded existing versions of IIB and Sterling integrator. Upgraded Sterling secure proxy & its latest SSL/TLS version to increase security in data transformation.
- Prioritized the queue configuration based on the file traffic of each customer.
- Recommended to configure load balancing in the production SI nodes and set error only persistence level for all business process & turned off the UI logs to reduce the database growth.
- Sterling integrator’s correlation set data were migrated to external database to reduce heavy database usage.
- Configured standard archival policies & error monitoring alerts for failed file retriggering in-order to prevent data loss.
- Configured centralized Sterling control center to monitor the scheduled services (E.g. Backup, Index, Purge, BP-Recovery) & network issues.
Tech Stack
Value additions to Customer
- Delivered analysis in a record time frame of 2 weeks.
- Upgraded the unsupported IBM component versions to its latest stable release packs.
- Setup the secured transferred layer configuration in the firewall servers.
- Improved performance and process thereby saving cost and time.
- Cleared the environment issues by working closely with the network & IBM support team.
- On-boarding more clients/carrier without any threat to their volumes.
Business Gain
- Quicker environment and network health check-up without impacting client transaction.
- Met aggressive timelines.
- Documented the whole analysis and troubleshooting steps to define the guidelines for production support.
- Increased efficiency & performance ratio.
- Centralized monitoring control.
