Retail communication directly impacts your business because how you communicate with your employees will determine how they interact with the customers on the floor. Having a fit-to-meet SharePoint intranet can streamline internal communication and address employee’s pain points. A SharePoint intranet can
In the retail sector, staff turnover rates are around 59% in the US and lack of nurturing employees is found to be the reason. Many times, customer-facing workers feel they are disconnected, overburdened with work, and knowledge isn’t shared. SharePoint intranets can unify your workforce and make them aware of what’s going on in the organization.
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Improve performance and productivity
Most of the store workers are unaware of how their performance can impact the organization positively. Having a SharePoint intranet can allow your employees directly witness growth and sales figures based on which they can determine the credibility and align themselves towards end goals.
Break remote location barriers
Customer-facing workers cannot be exposed to desktop all the times. SharePoint intranets are available both on desktop and mobile allowing your employees to participate in discussions, polls, etc. posted on the company intranet.
Create a high-performance culture
A disengaged employee cannot deliver excellent customer service and can ruin the company’s reputation. Having a SharePoint retail intranet can improve internal experience, boost employee engagement, and create a high-performance culture.
Maintain a Single Version of the Truth
SharePoint retail intranets are the best place to store all company policies in a consistent and non-redundant form. This can ensure that all the employees have access to the same principles and processes to handle return policies, customer complaints, etc.
