“On average, happy employees are 12% more productive than their unhappy counterparts”- Forbes!
Over 4 million Americans have resigned from their jobs in Q2, 2021 and it has become the “Big Quit” in the economic trend. Great resignation remained abnormally high and peaked at around 10.9 million open positions by the end of July. Employers across the globe are striving to retain their employees with a positive employee experience.
By realizing the current market trends, organizations aspire to deliver a unified employee experience across IT, HR, facilities, legal, and other organizational units. When the employees are struggling to access information and raise service requests across organizational units in the hybrid workplace, they consume the time and efforts of an organization too. However, the search patterns and employee service requests, follow a pattern and it can be catered with automated solutions and workflows.
ServiceNow being the game-changer of this hybrid work model elevates employee services with the launch of “Employee Workflows”. The employee workflow provides enticing features to enhance productivity, agility, and employee experience.
Let’s explore how ServiceNow Employee Workflow implementation can transform your organization’s operations!
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A glimpse of ServiceNow employee experience in an organization!
An employee lifecycle in an organization includes onboarding, promotions, change in organizational structure, and much more. Right from opting for the interview process, the employee needs the support of the HR department to proceed with their day-to-day activities. So, it becomes a mandate for organizations to have a self-service employee portal to address the personalized needs and enhance their engagement with other departments.
Implementing ServiceNow employee workflows eases your HR team and enables them to focus on critical tasks than collaborating with other teams for onboarding, asset allocation, claim processing, and much more.
With ServiceNow HR Service delivery module, organizations can rethink on
- Automating the workflows of employees’ day-to-day activities to achieve operational efficiency.
- Enriching the employee experience across various platforms like web and mobile devices.
Benefits of implementing ServiceNow employee workflows
Let’s your HR executives effortlessly manage employee lifecycle
Deliver engaging employee experience across the journey with enterprise onboarding and transitions of ServiceNow HR Service Delivery. With customized workflows, your HR team can guide the new employees in onboarding processes such as IT asset allocation, payroll activities, integration of beneficiary accounts, opting for the mediclaim process, and much more.
Unified employee portal to address the organizational needs
You can manage your employee requests across departments and track progress with a unified “employee center” in the ServiceNow HR Service Delivery product suite. The employees can create service requests across IT, finance, operations, and other departments to address their needs in the Employee Center portal.
Get rid of manual processes for compliance and contract activities
Relieve your HR team from manual compliance, payroll, tax slips, and contract processing. You can now automate the process of compliance management, payroll processing, tax projections, and email notifications with customized ServiceNow employee workflows.
If there are any discrepancies or queries in the payroll, the relevant departments can dive in and render timely responses upon creating requests.
Automates your employees’ day-to-day activities
Efficiently manage your employee activities such as leave & work from home requests, performance rating, transport requests, and much more with customized workflows. The automated workflows allocate resources from respective organizational units and enable them to resolve service requests without any third-party intervention. Employees can reach out to the respective resources to address critical requests.
Unified knowledge sharing portal
Enterprises must enable accessibility to organizational policies for employees without any dependencies and hindrances. ServiceNow HR case & knowledge management helps in standard information sharing and managing employee requests. This helps in addressing the employee requests and generates documentation on the same to aid other employees.
With the case & knowledge management, the employees and HR team can access the unified platform to get insights on employee requests.
On the whole, enforcing ServiceNow Employee Workflows supports organizations in efficiently managing their operations and enriching employee experience through a unified platform.
Wondering what our ServiceNow experts can customize in ServiceNow HR Delivery module? If you’re utilizing ServiceNow for ITAM, ITSM, ITOM, and other enterprise operations, but missed out to leverage the HR Service Delivery, we can make it for you. We can help you cut off the existing HR management application and migrate to ServiceNow HR service delivery. Save huge licensing costs spent on external HR management tools and enhance the employee experience and productivity of your enterprise with our customized HR service delivery solutions.
We can create automated employee workflows to:
- Onboard employees
- Payroll Setup
- Payroll Discrepancy
- Relocation Assistance
- Leave of absence
- 401(k) Retirement Plan Enrollment Inquiry
- Medical Benefits Enrollment/Modification
- Train them in specialized domains with centralized resource sharing center
- Tuition Reimbursement Request
- Rate employee’s performance
- Cater to their organizational needs across departments
- Share HR policies and other information in a centralized platform
- Render alumni experience and much more
If you are looking to build a customized 360-degree employee portal for your organization, our ServiceNow experts are here to cater to your exclusive needs. Let’s work together to enrich your employee experience!
All set to get started? Whether you are a big organization or a startup, irrespective of the shape and size of the enterprise, we help you digitalise your organisation with no hiccups.
