Every year more than 30% of Microsoft Premier Support clients drop the service as they find it cost-prohibitive. A minimum investment of $25,000 per year is required to outsource Microsoft Premier Support.
Businesses that can’t afford have already moved to platforms like Google. Some of them prefer utilizing local MSP while a few other Microsoft business clients prefer buying incidents with the help of Microsoft Professionals.
“Here are some of the major problems that the former MSFT Premier support customers face by outsourcing support via MSF paid support or by relying on a local MSP.”
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Why is MSFT pay per incident not effective?
The SMB customers who can’t spend $25,000 per year for outsourcing Microsoft Premier are left with few choices only. They choose to make use of Microsoft Professional Support which doesn’t cover any cloud services like Azure, Office 365, Teams, or Dynamics 365. This results in struggling with response time and resolution time that can exceed 30 days.
Local Microsoft Service Providers lack MSFT expertise
Many enterprises that dropped Microsoft Premier have already started working with local MSPs. Unfortunately, it is found that most of the MSPs lack Microsoft expertise in order to efficiently support the more than 25 Microsoft products that are spread across the cloud and on-premise platforms.
Why choose AVASOFT’s Unified Support to meet your business standards?
AVASOFT’s Unified Support helps you to achieve 50% to 70% cost savings as it provides Premium Cloud Support to meet your industry needs.
Quick response time is one of the advantages you can experience by associating with AVASOFT.
Our skilled experts efficiently work with hybrid environments to leverage cloud support in order to deliver the utmost support across your platforms.
With the advanced support, you can ensure continuity in business to handle critical issues, automatic escalation management, and much more to resolve your issues in no time.
Finally, AVASOFT can help you align your business vision by integrating across various disciplines like Data Science, Modern Workplace, Mobility, and more to unlock new benefits across your entire enterprise.
