The main aim of this engagement was facing issues in enabling the trust between the ADFS and the WAP server.
Business challenge
- External connection of exchange OWA stopped working, as a result, sending and receiving emails through the Exchange server was stopped.
- Web Application Proxy service could not start on the Proxy server.
- The client was facing issues in enabling the trust between the ADFS and the WAP server.
How Avasoft helped?
Continue Reading
- AVASOFT helped healthcare client to troubleshoot the WAP server certificate issue.
- We found that both ADFS and WAP servers are using different Thumbprints on the certs bound.
- Helped the client to map the same cert’s thumbprint as they have it in ADFS server on the WAP server.
- Helped them to update the certs in ADFS and WAP servers and to verify the Thumbprints for the mismatch.
Technology stack
- Windows Servers 2016
- Exchange Server 2016
- ADFS
- WAP
Business gain
- The exchange mailbox started working properly as expected from outside the environment.
- Issues between ADFS and WAP servers were fixed.
- Streamlined the certification renewal process.