Add-On Managed Services for Microsoft CSP Clients
Extend your Microsoft ecosystem with end-to-end administration, proactive security operations, and zero-trust enforcement.
Control Room
Visibility & Oversight
Administration coverage
Tickets/Month
SecOps coverage
Panic Button Additional Administrator + Security Operations Hrs
Care
Administrative Coverage
Administration coverage
40hrs/25 Tickets/Month
SecOps coverage
Panic Button Additional Administrator + Security Operations Hrs
$30/hr
Shield
Security Hardening & Compliance
Administration coverage
60hrs/50
SecOps coverage
160hrs/150 Alerts/Month
Panic Button Additional Administrator + Security Operations Hrs
$35/hr
Hero
Full 24×7 Security Operations
Administration coverage
160hrs/100
SecOps coverage
160hrs/150 Alerts/Month
Panic Button Additional Administrator + Security Operations Hrs
$40/hr
Elite +
Custom Build & Zero-Trust Implementation
Administration coverage
Custom
SecOps coverage
Custom Alerts/Month
Panic Button Additional Administrator + Security Operations Hrs
Custom/hr
For more details
| Plan | Ideal For | AVASOFT Value |
|---|---|---|
|
Control Room
Visibility & Oversight |
CSP customers who need visibility and reporting | Provides on-demand insights into Microsoft 365 license usage, consumption trends, and compliance posture with minimal effort required. |
|
Care
Administrative Coverage |
SMBs requiring basic user and policy administration | Handles user management, MFA enforcement, policy updates, and routine license tasks so your team can focus on core operations. |
|
Shield
Security Hardening & Compliance |
Enterprises focused on strengthening security | Delivers advanced security configuration across Intune, Microsoft Defender, conditional access, and related governance controls. |
|
Hero (Recommended)
Full 24x7 Security Operations |
Security-mature organizations that require continuous operations | Extends into 24x7 incident response, proactive threat detection, and ongoing policy improvement backed by defined SLAs and dedicated security operations hours. |
|
Elite +
Custom Build & Zero-Trust Implementation |
Large enterprises needing fully customized implementations | Supports tailored projects including Sentinel or Purview deployments, zero-trust design, identity automation, and enterprise cloud modernization. |
Why Clients Choose AVASOFT
Microsoft CSP Clients
Provisioning and de-provisioning of licenses.
Regularly monitoring license utilization and providing usage reports.
Identifying opportunities for license optimization and cost savings.
User onboarding, offboarding, and role updates
MFA enforcement and baseline policy management
Routine license and admin task handling
Secure baseline configuration and hardening
Conditional Access and identity protection policies
Continuous compliance monitoring and governance support
24×7 security monitoring and incident response
Proactive threat detection and investigation
Ongoing policy tuning backed by defined SLAs
Sentinel, Purview, and Zero Trust implementations
Identity lifecycle automation and advanced integrations
Fully customized security and modernization programs
Service Catalogue
| Basic Administration | Control Room | Care | Shield | Hero | Elite + |
|---|---|---|---|---|---|
| License Management | ✔ | ✔ | ✔ | ✔ | ✔ |
| Microsoft Escalations | ✔ | ✔ | ✔ | ✔ | ✔ |
| Onboarding/Offboarding Users | ✖ | ✔ | ✔ | ✔ | ✔ |
| Grant/Revoke Application/Admin Access | ✖ | ✔ | ✔ | ✔ | ✔ |
| Privileged Identity Management | ✖ | ✔ | ✔ | ✔ | ✔ |
| MFA/Password Enforcement/Reset | ✖ | ✔ | ✔ | ✔ | ✔ |
| Device Compliance Review | ✖ | ✔ | ✔ | ✔ | ✔ |
| Assign/Remove Security Policy | ✖ | ✔ | ✔ | ✔ | ✔ |
| Review Quarantine Emails | ✖ | ✔ | ✔ | ✔ | ✔ |
| Review Audit & Sign-in Logs | ✖ | ✔ | ✔ | ✔ | ✔ |
| Advanced Administration | |||||
| Conditional Access | ✖ | ✖ | ✔ | ✔ | ✔ |
| Transport Rule - Email Traffic Management | ✖ | ✖ | ✔ | ✔ | ✔ |
| Intune (MDM/MAM) Policies | ✖ | ✖ | ✔ | ✔ | ✔ |
| Defender Policies - Cloud Apps, Endpoints, Identity | ✖ | ✖ | ✔ | ✔ | ✔ |
| Compliance/Data Security Policies | ✖ | ✖ | ✔ | ✔ | ✔ |
| Microsoft Security Operations | |||||
| Incident Response | ✖ | ✖ | ✔ | ✔ | ✔ |
| Malware Removal & Containments | ✖ | ✖ | ✖ | ✔ | ✔ |
| Proactive Threat Detection & Hunting | ✖ | ✖ | ✖ | ✔ | ✔ |
| Periodical Policy Review & Improvement Plan | ✖ | ✖ | ✖ | ✔ | ✔ |
| Implementation | |||||
| Overall M365 Security Coverage - E3/E5 | ✖ | ✖ | ✖ | ✖ | ✔ |
| Intune Migration/Greenfield Implementation | ✖ | ✖ | ✖ | ✖ | ✔ |
| Application SSO & Provisioning | ✖ | ✖ | ✖ | ✖ | ✔ |
| Automation - User Life Cycle Management | ✖ | ✖ | ✖ | ✖ | ✔ |
| Sentinel Migration/Greenfield Implementation | ✖ | ✖ | ✖ | ✖ | ✔ |
| M365/Azure Purview/Data Governance | ✖ | ✖ | ✖ | ✖ | ✔ |
| MXDR/Zero Trust Security Implementation | ✖ | ✖ | ✖ | ✖ | ✔ |