Add-On Managed Services for Microsoft CSP Clients

Extend your Microsoft ecosystem with end-to-end administration, proactive security operations, and zero-trust enforcement.

Plan	Ideal For	AVASOFT Value
Control Room Visibility & Oversight	CSP customers who need visibility and reporting	Provides on-demand insights into Microsoft 365 license usage, consumption trends, and compliance posture with minimal effort required.
Care Administrative Coverage	SMBs requiring basic user and policy administration	Handles user management, MFA enforcement, policy updates, and routine license tasks so your team can focus on core operations.
Shield Security Hardening & Compliance	Enterprises focused on strengthening security	Delivers advanced security configuration across Intune, Microsoft Defender, conditional access, and related governance controls.
Hero (Recommended) Full 24x7 Security Operations	Security-mature organizations that require continuous operations	Extends into 24x7 incident response, proactive threat detection, and ongoing policy improvement backed by defined SLAs and dedicated security operations hours.
Elite + Custom Build & Zero-Trust Implementation	Large enterprises needing fully customized implementations	Supports tailored projects including Sentinel or Purview deployments, zero-trust design, identity automation, and enterprise cloud modernization.

Why Clients Choose AVASOFT

360° operational coverage delivered through five flexible service tiers.

Specialized Microsoft Partner with 16+ solution specializations

Security-first operations across Defender, Sentinel, and Purview

U.S.-based CSP & Azure management team with 24×7 coverage

Customizable plans for both implementation-only or continuous management

Microsoft CSP Clients

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Our experts will assist you in managing and optimizing Microsoft CSP licenses, including:

Provisioning and de-provisioning of licenses.

Regularly monitoring license utilization and providing usage reports.

Identifying opportunities for license optimization and cost savings.

Our experts will assist you in managing and optimizing Microsoft CSP licenses, including:

Provisioning and de-provisioning of licenses.

Regularly monitoring license utilization and providing usage reports.

Identifying opportunities for license optimization and cost savings.

Our experts will assist you in managing and optimizing Microsoft CSP licenses, including:

Provisioning and de-provisioning of licenses.

Regularly monitoring license utilization and providing usage reports.

Identifying opportunities for license optimization and cost savings.

Our experts will assist you in managing and optimizing Microsoft CSP licenses, including:

Provisioning and de-provisioning of licenses.

Regularly monitoring license utilization and providing usage reports.

Identifying opportunities for license optimization and cost savings.

Our experts will assist you in managing and optimizing Microsoft CSP licenses, including:

Provisioning and de-provisioning of licenses.

Regularly monitoring license utilization and providing usage reports.

Identifying opportunities for license optimization and cost savings.

Basic Administration	Control Room	Care	Shield	Hero	Elite +
License Management	✔	✔	✔	✔	✔
Microsoft Escalations	✔	✔	✔	✔	✔
Onboarding/Offboarding Users	✖	✔	✔	✔	✔
Grant/Revoke Application/Admin Access	✖	✔	✔	✔	✔
Privileged Identity Management	✖	✔	✔	✔	✔
MFA/Password Enforcement/Reset	✖	✔	✔	✔	✔
Device Compliance Review	✖	✔	✔	✔	✔
Assign/Remove Security Policy	✖	✔	✔	✔	✔
Review Quarantine Emails	✖	✔	✔	✔	✔
Review Audit & Sign-in Logs	✖	✔	✔	✔	✔
Advanced Administration
Conditional Access	✖	✖	✔	✔	✔
Transport Rule - Email Traffic Management	✖	✖	✔	✔	✔
Intune (MDM/MAM) Policies	✖	✖	✔	✔	✔
Defender Policies - Cloud Apps, Endpoints, Identity	✖	✖	✔	✔	✔
Compliance/Data Security Policies	✖	✖	✔	✔	✔
Microsoft Security Operations
Incident Response	✖	✖	✔	✔	✔
Malware Removal & Containments	✖	✖	✖	✔	✔
Proactive Threat Detection & Hunting	✖	✖	✖	✔	✔
Periodical Policy Review & Improvement Plan	✖	✖	✖	✔	✔
Implementation
Overall M365 Security Coverage - E3/E5	✖	✖	✖	✖	✔
Intune Migration/Greenfield Implementation	✖	✖	✖	✖	✔
Application SSO & Provisioning	✖	✖	✖	✖	✔
Automation - User Life Cycle Management	✖	✖	✖	✖	✔
Sentinel Migration/Greenfield Implementation	✖	✖	✖	✖	✔
M365/Azure Purview/Data Governance	✖	✖	✖	✖	✔
MXDR/Zero Trust Security Implementation	✖	✖	✖	✖	✔

Microsoft Solutions Partner