Slack API verification process using RPA

Slack APIs frequently change due to new enhancements. Predominantly changes like properties rename/removal/addition have impacts while migrating from Slack to other platforms. So unavailability of Slack API changes and release updates lead to migration interruption.

BUSINESS CHALLENGE

• The migration team manually verifies the API responses and corresponding properties updates for each action in Slack on a day-to-day basis.
• Manually verifying properties for each user, channel, conversation, etc. is a tedious process and consumes a lot of productive hours.
• Everyday maximum of 2 hours is spent on this repetitive task and manually doing it sometimes led to missing capturing the property updates.

HOW AVASOFT HELPED?

• Automated the Slack API verification process with a bot using the RPA technology.
• On a daily basis, bot automatically performs all the human actions in the process and gets the API responses through HTTP Request.
• During each task, the bot simultaneously verifies the parameters attached to it for any changes/updates.
• Changes to Slack API properties are generated as a report and triggered as an email to the migration team.
• Based on the report, the migration team make sures the patches ready for the product to avoid interruption inbetween the content migration.

BUSINESS GAIN

• Migration team saves 15-20 hours every month that was spent on manual API changes tracking
• Bot generates reports at the user, channel, conversation levels, etc. making the property changes/updates transparent to the migration team

Interested in a demo?

Call Us : +1 732 737 9188

Email Us : sales@avasoft.com

Book a Demo: Schedule Now

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