Maximizing the benefits of your ServiceNow upgrade: Common pitfalls & guidance
Get hands-on tips & guidance on how to avoid common pitfalls and easy preparation steps for a successful revamp. Get assistance from our team of experts for a seamless transition when upgrading your ServiceNow platform.
Reaching new horizons with the ServiceNow Tokyo release for improved HRSD
Gathering all the business data, storing, managing, and complying with industry standards is paramount to sustaining the competitive edge. Legacy and inefficient data platforms like SAP, hamper your organization’s growth.
Take advantage of Small Talks to empower your ServiceNow Virtual Agent
Chatbots are transforming the way businesses communicate with their consumers. From basic stock-response chatbots to complex AI-powered virtual assistants, they have practically revolutionized the panorama of customer care, sales, and promotion.
ServiceNow Virtual Agent’s Dynamic Translation as the future of multilingual customer support
Transform your high-volume, routine conversations into a more refined customer experience. Unleash the next level of multilingual conversations and customer satisfaction with ServiceNow Virtual Agent Dynamic Translation.
Exploring every innovation of ServiceNow’s Tokyo release for Virtual Agent
Ensuring your virtual agent has checked all of the regulatory criteria; and enabling expansion to other routes, AVASOFT will do it promptly in accordance with industry’s expectations and business objectives.
ServiceNow & Microsoft Teams integration – Next step to a unified employee experience
Integrating ServiceNow with Microsoft Teams is the next step to a unified employee experience. These leading platforms enhance the hybrid work model by combining an employee service portal with a collaboration tool, thereby boosting productivity and overall employee satisfaction.
A step-by-step guide for successful implementation of ServiceNow Virtual Agent
A step-by-step guide for successfully implementing the ServiceNow Virtual Agent highlights its role in enhancing customer satisfaction and user experience. In this blog post, we explore the capabilities of the ServiceNow Virtual Agent and demonstrate how our team can assist in leveraging its full potential.
ServiceNow integration with Microsoft Teams – How helpful is this for businesses?
Integrating ServiceNow, a leader in IT service management, with Microsoft Teams, a leader in collaboration, enhances business efficiency by streamlining processes and improving communication, providing a unified platform for managing IT services and team collaboration.
3 Changes that ITAM teams must adopt with the sudden shift to remote working model
The sudden shift to remote work demands ITAM adapt: managing assets extends beyond the corporate network, necessitating a focus on securing and tracking employee endpoints.
