ServiceNow platform encompasses a whole lot of opportunities in enterprise service delivery with cutting-edge technologies such as AI, ML, RPA, etc. The real challenge for enterprises leveraging ServiceNow lies in adapting the ever-changing landscape and eliminating the backlogs to maximize the ROI or value. With periodical product upgrades and the need for user adoption, managing an in-house team with ServiceNow expertise is nearly impossible.

With years of hands-on expertise in rendering Now platform solutions, we help enterprises with ServiceNow managed services. As an industry leader in providing ServiceNow solutions, our team gets you covered in all the aspects of managed services from assessment & consulting to user adoption.  Whether you go with OOTB features or custom development, our team can strategize the best-suited continuous service improvement (CSI) plan for your organizational model!

Our ServiceNow Managed Services

Consulting & Strategy

Identify the current state and foresee the futuristic ServiceNow platform with our strategic consulting services. Be it enhancing user adoption, automated workflows, custom apps, or integration, we define a clear vision and viable roadmap to unlock the complete potential of ServiceNow.

Consulting _Strategy
Service_Enhancements

Continuous Service Enhancements

Refine your Now platform backlogs and transform them into real-time solutions. We unearth Now platform capabilities to capitalize and innovate on top of your current implementations. Our team analyzes the areas of opportunities, and designs & delivers the enhancements across the ServiceNow platform.

Technical Expertise

Get round-the-clock support and technical expertise required to maintain your ServiceNow platform with our managed services. Our team caters to incident management, continual enhancements, platform maintenance, user adoption, and other Now platform needs. With years of hands-on experience, our team bets on faster response time and best-fit recommendations for your enterprise model.

Technical_Expertise
Monitoring_Administration

Platform Monitoring & Administration

Stay on trend with continual upgrades and patches in your ServiceNow platform. Our ServiceNow experts handle the periodical health checks and proactive fixes to patch up weaker spots in the platform. We take care of platform health management, release and patch management, configuration & administration, security audit & remediations, technical guidance, support, and other administration activities of the platform.

Our Specializations

  • IT Service Management
  • IT Operations Management
  • IT Business Management
  • IT Asset Management
  • Security Operations
  • Customer Service Management
  • HR Service Delivery
  • Now Platform App engine
Our Specializations
Why AVASOFT ServiceNow

Why AVASOFT for your ServiceNow solutions?

  • 100+ team
  • 200+ implementations and workflow automation
  • 1000+ customized portal implementation
  • Proprietary software delivery process called “Vetri”
  • 12+ years of Now Platform Expertise
  • Best-in-class ServiceNow practices
  • 24/7
  • Pay as you go

Resources

ServiceNow SecOps implementation for pharmaceutical company

ServiceNow SecOps implementation for pharmaceutical company

The client is a huge pharmaceutical biotech company with various centers established across the United States. The client was using ServiceNow for Security + Operations (SecOps)...
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Simplifying workflows for ultimate ServiceNow orchestration

Simplifying workflows for ultimate ServiceNow orchestration

We implemented process changes, tool integration and platforms integration in such a way that the client was able to witness immediate and visible results. Let's simplify and automate your workflows.
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Comprehensive solution for efficient processes using ServiceNow SAM Pro implementation!

Comprehensive solution for efficient processes using ServiceNow SAM Pro implementation!

Know our customer The client has a leading advisory firm based in the US. The client was looking for a comprehensive...
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ISO 27001 Certified for Information Security Management System!

ISO 9001 Certified for Quality Management System!
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